What is included
- ✓Multilingual explanations
- ✓Interactive conversations and screen sharing
- ✓Consistent communication around the clock
KLARFRAMEAI automation platform · Explanations with personality
Video Avatars
Digital video avatars welcome visitors, explain products and guide customers through content and onboarding.
Ideal for
- ◆Onboarding
- ◆Product guidance
- ◆Training and customer service
In short
A video avatar is a digital presenter in video form that explains content with voice and facial expression and interacts with people. Klarframe Video Avatars welcome website visitors, explain products and guide customers through content and onboarding. They speak several languages, hold interactive conversations, can show on-screen content and keep communication consistent around the clock. As a Real Human Avatar, the avatar can also be a digital version of a real person, speaking in that person’s voice and with their expressions.
How it works
- 01
Define role and content
Klarframe works out with you where the video avatar will be used, for example on the website, in onboarding or in training, and which products, processes or questions it should explain.
- 02
Design avatar and voice
You choose a digital avatar or have a Real Human Avatar created as a digital version of a real person, without a studio appointment. Tone and languages are matched to your audience.
- 03
Set up knowledge and interaction
The avatar receives the content it may explain and is set up for interactive conversations and screen sharing. Contact paths or handovers to your team can be added where needed.
- 04
Embed and keep improving
The video avatar is embedded in your website, portal or learning environment. Klarframe supports the launch and refines content and conversation flow based on usage and feedback.
Use cases
Customer onboarding
A software provider can let a video avatar guide new customers through their first steps. The avatar shows on-screen content, explains features and answers questions in the customer’s language at any time of day.
Product guidance on the website
A manufacturer with products that need explaining can greet visitors personally and let the avatar explain the differences between variants. Visitors who need in-depth advice are handed over to the sales team.
Training and customer service
A company with recurring training content can have it delivered by an avatar, for example a Real Human Avatar of the trainer. Staff and customers receive a consistent explanation in several languages.
Connects with
- Websites and landing pages
- Customer portals and learning environments
- Screen sharing
- Contact forms
- Common CRM systems
One-time setup plus monthly operation. Your regional Klarframe partner prepares an individual proposal based on scope.
Data protection & AI transparency
Klarframe Video Avatars run GDPR-compliant with EU hosting, a data processing agreement and documented data flows. In line with Article 50 of the EU AI Act, users are told that they are interacting with AI, and realistic AI-generated video and audio content is labelled directly next to the content. The privacy information also covers conversation data and transcripts.
EU AI Act →Frequently asked questions
What is an AI video avatar?
An AI video avatar is a digital presenter that speaks in video form with voice and facial expression, explains content and responds to questions. Klarframe uses Video Avatars to welcome visitors, explain products and guide customers through onboarding, training and service, in several languages and around the clock.
What is a Real Human Avatar?
A Real Human Avatar is a hyper-realistic digital version of a real person. The avatar speaks in that person’s voice, with their expressions and in different languages, without a studio appointment for every new explanation. Such content is labelled as AI-generated in line with the EU AI Act.
Can a video avatar talk to visitors?
Yes. Klarframe Video Avatars hold interactive conversations, answer questions in natural language and can show on-screen content such as a software interface. Which content the avatar may explain and when it hands over to your team is defined in the project.
Which languages do the video avatars speak?
Klarframe Video Avatars are multilingual. German, English, Spanish and Italian are standard, and further languages are available on request, so international customers receive the same explanation in their own language.
How are video avatars introduced and billed?
Klarframe clarifies where the avatar will be used, what it covers and which avatar type fits, then sets it up and keeps improving it. The model is a one-time setup plus a monthly fee, quoted individually by the regional partner. The ePaper and the Video Tour Agent demo give a first impression.